We respect and honor our customers, and welcome any comments you may have on how we can serve you better.
Please direct all correspondence to:
Shipping Information: Orders placed on weekdays by 5PM EST usually ship the same business day, orders placed on Saturday or Sunday or after 5PM usually ship the next business day.
Refund, Return and Cancellation Policy: All requests for refund must be made within 14 days of receipt of shipment. Exchanges on defective products can be obtained within 90 days from receipt of order. Software, personal items, data recovery products and forensic devices and items containing proprietary software are non-refundable. All other items may be returned for a 20% restocking fee if they are unopened in their original packaging with all included accessories.
It is the sole responsibility of the customer to check and obey all local, state, and federal laws when using security, surveillance or investigative equipment. All products are sold subject to all state and federal laws and regulations.